Who we are

We, OCTAVE Guitar Shop BD is an online based guitar and musical instrument shop in Bangladesh. Our website url is www.guitaroctave.com

We, at www.guitaroctave.com, value the trust you place on us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
The privacy policy written here is subject to change at any time and be sure you read this policy before placing any single order.

By using our website and placing an order you agree to the terms and conditions of this Privacy Policy. If you do not agree any part of this Privacy Policy please leave www.guitaroctave.com website instantly and do not use it for any purpose. 

1. What personal data we collect and why

a. Account information 

We collect customer’s personal informations, such as name, billing/shipping addresses, email id, phone number and any other required info and store this information when you use our www.guitaroctave.com website to place an by submitting your  using a web-form or a newsletter sign-up form. We consider the data you provided as private and kept on a secure server protected from outside parties. We offer the opportunity to opt-out of marketing activities such as our email newsletters and postal mailings, and will not pass your data on to third-party companies.

b. Cookies

A “cookie” is a small piece of information stored on the web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. The cookies do not contain any of your personally identifiable information.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

2. Who we share your data with

We do not disclose your personal information to any third parties for their marketing and advertising purposes without your explicit consent. We may only disclose personal information to third parties to comply with our legal obligations, to enforce our User Agreement, to facilitate our own marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.  

The website does use third-party services like Google Analytics, Firebase Push Notification, Firebase Analytics, Facebook Login that may collect information used to identify you.

3. How long we retain your data

Registered users can login, edit, or delete their all personal informations at any time except username. 

4. What rights you have over your data

You have all the rights on your personal informations on your account with us. You can edit or delete any part of your information. You can permanently remove your account (that will remove compelte information) from our website anytime. To do so you need to contact with our customer support team from www.guitaroctave.com and you have all the rights to get this processed unless there is any pending financial or other issues with your account. 

5. Your Consent 

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.